Shipping Policy

Packing & Postage
If you have any doubts or queries about packing and shipping, we strongly advise
you to contact us prior to bidding. We offer an in-house packing and shipping service
for suitable items. Successful bidders will receive an invoice by email with the option

to request shipping if required. Our postage team will assess the best method of
despatch and send you an updated invoice which should be paid by bank transfer by
due date and prior to despatch.
For Royal Mail deliveries, we charge for packing a padded bag or small box £7 plus
postage at cost, or for packing a medium size box £15 plus postage at cost. For DHL
shipping we charge packing at £15 for a medium and £20 for a large box, plus
shipping at cost. Packing, shipping and postage costs are all subject to VAT. We can
pass on the names of reliable couriers for larger items, paintings, large expensive
quantities of glass and ceramics, and other items we cannot ship (see below).
We can undertake overseas packing and postage for smaller items, please enquire.
Otherwise overseas packing and postage will need to go through MBE (Mailboxes
York) 01904 672623 [email protected] or via a courier arranged by yourself.
We aim to despatch items within three weeks of the close of the auction. Please be
aware that we despatch in chronological order when we receive instructions from the
buyer.
If a request for in-house packing and postage/shipping has been received and we
have completed the packing, if that service is then declined, we reserve the right to
charge a £7 fee + VAT to cover the time and materials used.
Items we cannot ship: Weapons and edged blades (firearms, swords, knives etc.),
Paintings or pictures (or any glazed items), quantities of glass and ceramics or other
fragile items. For these items please enquire with MBE or an alternative courier.
Any packing and handling of purchased lots by our staff is undertaken solely as a
service to clients. While we are not professional packers or shippers, your items will
be handled with care and packaged to the best of our ability. However, we will not be
held responsible for any claim in the event of loss or damage. Alternatively we can
recommend professional couriers who are able to offer a fully insured packing and
shipping service.